Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Eternal Slots Casino in relation to your use of the website and its services. They apply to browsing the website, opening or using an account, making deposits, withdrawing funds, entering promotions and playing games. Other policies shown on the website, including privacy and responsible gambling information, may also form part of the agreement.

By selecting an acceptance option, creating an account, depositing money or continuing to use the website, you agree to be bound by these terms. If you do not agree with any part of them, you must not use the website or its services. You should keep a copy of these terms for your records and check the website from time to time for updates.

Eternal Slots Casino may provide further rules for individual games, tournaments, promotions or other features. Those rules will apply in addition to these Terms & Conditions. If there is an inconsistency, the specific rules for the relevant feature may apply to that feature, while these general terms continue to apply to the rest of your account and use of the website.

Eligibility

You must be legally entitled to use online gambling services in the place where you are located. You must meet the applicable minimum age requirement and comply with all laws that apply to you. You are responsible for checking whether online gambling is lawful where you live and for ensuring that your access to the website is permitted.

You must not use the website if you are underage, located in a restricted jurisdiction, subject to a gambling exclusion or restriction that prevents you from playing, or otherwise prohibited from accessing online gambling services. Eternal Slots Casino may refuse access where legal, regulatory, security or operational requirements make this necessary.

2. Accounts, identity and security

You may generally have only one personal account unless Eternal Slots Casino expressly permits otherwise. An account must be registered in your own name and used only by you. You must provide information that is accurate, complete and current, and update it when your circumstances or details change.

You must not create an account for another person, allow another person to use your account, sell or transfer your account, or use someone else’s payment method without proper authorisation. You must not use the website on behalf of another person or for a commercial purpose unless this has been approved in writing.

You are responsible for keeping your login details confidential and for taking reasonable steps to protect access to your account. Notify Eternal Slots Casino through the available support process as soon as you become aware of suspected unauthorised access, a lost password or other security concern. You remain responsible for activity on your account where you have failed to protect your credentials.

Eternal Slots Casino may ask you to complete identity, age, location, payment or source-of-funds checks. You agree to provide information and documents that are reasonably required for these checks. Verification may be required before deposits, withdrawals, account changes or continued access can be completed.

If information cannot be verified, appears inaccurate, or indicates a breach of these terms, access to the account may be restricted, suspended or closed. Any review will be handled in line with applicable law and relevant internal procedures. You must not attempt to avoid a restriction by opening another account.

3. Deposits, withdrawals and gameplay

You may use only the payment methods made available through the website and must have authority to use the method selected. Deposits must come from a source belonging to you or otherwise authorised for your use. You must not use the website to deposit or transfer funds obtained unlawfully, fraudulently or for an improper purpose.

Available payment methods may have their own conditions, processing requirements, fees or limits. Any relevant information will be displayed during the transaction process or in the applicable payment terms. Eternal Slots Casino may decline, delay, reverse or review a transaction where this is necessary for security, verification, legal or operational reasons.

You should check all transaction details before confirming a deposit or withdrawal. You are responsible for ensuring that your account and payment information is correct. A transaction is not necessarily final until it has been accepted and processed by the relevant payment provider and the website.

Games are provided for entertainment and involve an element of chance. You accept that outcomes cannot be guaranteed and that losses may occur. Game results are determined by the relevant game system and, where applicable, randomised software. You must not attempt to manipulate, interfere with or gain an unfair advantage in any game or website feature.

If a game is interrupted by a technical issue, connection problem or system error, Eternal Slots Casino may review the relevant activity and take reasonable steps to correct the issue. Where a result cannot be reliably established, the affected transaction may be voided or resolved under the applicable game rules and internal procedures.

You are responsible for any taxes, duties or other obligations that may apply to you in connection with your use of gambling services. You should obtain independent advice if you are unsure about your personal obligations.

4. Promotions, acceptable use and responsible gambling

Promotions, bonuses, rewards and competitions may be subject to separate terms. Those terms will explain eligibility, entry requirements, permitted games, expiry conditions, wagering or playthrough requirements where applicable, and any restrictions on use or withdrawal. You should read the specific promotion terms before taking part.

Unless the relevant promotion terms say otherwise, a promotion is intended for one person and one account only. Eternal Slots Casino may withhold, cancel or review a promotional benefit where it reasonably believes that the benefit has been obtained through error, abuse, collusion, fraud, multiple accounts or a breach of the applicable rules.

Prohibited conduct

• Using the website for unlawful activity, fraud, money laundering or funding an illegal purpose.
• Providing false, misleading or incomplete information, or using documents that do not belong to you.
• Interfering with the website, games, payment systems, security features or other users.
• Using automated software, bots, scripts, data-mining tools or other methods designed to obtain an unfair advantage.
• Exploiting a software, pricing, payment or promotional error, or failing to report a suspected error when you become aware of it.
• Harassing, threatening or abusing staff, service providers or other users.
• Attempting to bypass account, location, age, identity or responsible gambling controls.

Eternal Slots Casino supports informed and responsible gambling. You should treat gambling as entertainment, set a budget, avoid chasing losses and never gamble with money needed for essential expenses. Account tools or restrictions may be available to help you manage your play, and you should use them if gambling is becoming difficult to control.

You may request a break, an account restriction or account closure through the support process available on the website. Restrictions can affect access to games, deposits, promotions and other services. You must not create or use another account to avoid a responsible gambling restriction.

5. Website use, privacy and changes

The website, its content, software, branding and design are owned by or used with permission by the relevant rights holders. You may use the website for personal, lawful purposes only. You must not copy, modify, publish, distribute, sell, reverse engineer or commercially exploit any part of the website unless you have permission or the law allows it.

The website may include links, payment services or other features supplied by third parties. Those services may have separate terms and privacy practices. Eternal Slots Casino is not responsible for content or services outside its reasonable control, although it may take steps to investigate issues that are reported.

Eternal Slots Casino aims to keep the website available and accurate, but access may occasionally be interrupted for maintenance, updates, technical faults, security reasons or events beyond reasonable control. Website content is provided for general information and may change without notice. No particular level of availability or uninterrupted access is promised.

Privacy and communications

Personal information is handled in accordance with the applicable privacy policy and privacy laws. Information may be collected and used for account administration, identity verification, payment processing, security, legal compliance, customer support, responsible gambling measures and service improvement. You should read the privacy policy to understand how information is handled.

Where permitted by law, Eternal Slots Casino may send service messages relating to your account, transactions, security or changes to the website. Marketing communications will be handled in accordance with applicable requirements and any preferences or choices available to you.

Suspension, closure and liability

You may stop using the website at any time and may request closure of your account. Eternal Slots Casino may suspend or close an account where it reasonably considers this necessary because of a breach of these terms, verification concerns, suspected fraud, security risks, responsible gambling concerns, legal requirements or operational reasons.

To the extent permitted by law, Eternal Slots Casino is not responsible for loss caused by your misuse of the website, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, events outside reasonable control, or interruptions caused by third parties. Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded or limited.

These terms may be updated to reflect changes to the website, services, law, security practices or business operations. The current version will be published on the website. If a change materially affects your rights or obligations, reasonable notice may be provided where required. Your continued use of the website after an update means that you accept the revised terms.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. These terms are governed by the laws that apply to the relevant service and your use of the website, without removing any mandatory rights or protections available to Australian consumers.